Last updated: September 11, 2026

Halo Vet is operated by Miki, Inc. (“Halo Vet,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or schedule services.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name

• Email address

• Phone number

• Home or service address

• Information about your pet

• Appointment and scheduling information

• Information submitted through forms or communications

• Aftercare selections and related service information

When you use our website, we may also automatically collect certain technical information, such as:

• IP address

• Browser and device type

• Pages visited

• Referring website

• General website usage information

• Cookies or similar technologies

2. Payment Information

Payments may be processed through third-party payment providers used in connection with our scheduling system.

Halo Vet does not sell payment information. Full payment card information is handled by the applicable payment processor according to its own security and privacy practices.

3. How We Use Information

We may use information we collect to:

• Schedule and provide veterinary services

• Communicate with you about your appointment

• Process payments

• Coordinate cremation or aftercare services when selected

• Respond to questions or requests

• Maintain appropriate business and veterinary records

• Improve our website and services

• Prevent fraud, misuse, or security issues

• Comply with legal and regulatory requirements

4. How We Share Information

We may share information when reasonably necessary to provide the services you request.

This may include sharing appropriate information with:

• Scheduling and payment providers

• Cremation and aftercare providers

• Your pet’s veterinary clinic or other veterinary professionals when appropriate

• Website hosting, communications, or technology providers

• Professional advisers or authorities when required by law

We only share information as reasonably necessary for these purposes.

5. We Do Not Sell Your Personal Information

Halo Vet does not sell your personal information.

We do not provide client information to third parties in exchange for money.

Service providers that help us operate our website, scheduling system, payments, communications, or other business functions may receive limited information necessary to perform those services on our behalf.

6. Cookies and Website Analytics

Our website and the third-party services we use may use cookies or similar technologies to operate the site, understand website traffic, remember preferences, and improve the user experience.

Your browser may allow you to block or delete cookies. Some website features may not function properly if cookies are disabled.

7. Third-Party Services

Halo Vet uses third-party platforms to help operate our website and provide services, which may include website hosting, online scheduling, payment processing, and aftercare services.

Those providers maintain their own privacy policies and may collect or process information according to their respective practices.

Links to third-party websites are provided for convenience. Halo Vet is not responsible for the privacy practices of websites or services we do not control.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain veterinary and business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information involved.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Your Privacy Choices

You may contact us to request that we update or correct personal information we maintain about you.

Depending on applicable law, you may also have rights regarding access to, deletion of, or information about how certain personal information is used.

We may need to retain certain information where required for veterinary, legal, accounting, or other legitimate business purposes.

11. Children’s Privacy

Our website and services are intended for adults arranging veterinary care for animals and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through this website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact Halo Vet through the contact information provided on our website.